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SDL Tridion Case Study: Virgin Money

Virgin Money, a financial service company which is part of the Virgin Group, was launched in 1995 using a call centre to field customer enquiries. In 2000, as adoption of the internet gathered momentum, Virgin Money spotted the potential of using a website to provide potential customers with information and the ability to order products, and so virginmoney.com was launched. Over the past two years, Virgin Money has made a strategic push to move its customer base away from telephony and onto its website, where it is able to communicate its product range and brand more effectively.

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Viewpoint: Social Media and the Semantic Web

With social media rapidly taking centre stage in marketing directors’ plans for 2010, Mark Redgrave, CEO of OpenAmplify, explains the role he believes the ‘Semantic Web’ will play in social media going forward.

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Semantic Web: a new revolution for managing information

The Online Information Conference 2009, to be held next week, brings together a range of seminars of key interest to any company or professional concerned with information management. A core topic of the event is the semantic web, which brings new forms of organising content. The semantic web revolution is becoming a reality and solutions are imminent that will permit people to organise content in much more sophisticated fashion.

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The Semantic Web: Ontologies and Real Time Technologies For Business

Dr Gregory Grefenstette, from Exalead explains in this article how the semantic web is changing our way of managing information within organisations. He explains the main advantages and challenges of the solution, and clarifies the concept of real time Internet from the perspective of the semantic web.

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Clearing Congestion

Businesses today rely increasingly on the Internet for promoting themselves and selling their wares. Consumers have too, making e-commerce a fact of our everyday lives. Dr. Lawrence Roberts, a key founder of the original Internet called ‘ARPANET’ believes that 99% of us will be online by 2018, and that everyone will possess a mobile wireless Internet device.

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Americans Turn to Web for News

A survey has revealed that the American public is shunning traditional media such as newspapers and TV as their primary source of news. The Internet has become the main channel of information for nearly half (48 per cent) of Americans - an increase of 8 per cent from one year ago.

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Web 2.0 Lacks Converts

While Web 2.0, user-generated content sites perform less well than traditional sites when it comes to advertising conversions, the cost of using such sites is proportionally low.

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Mobile Web 2.0

Operators and handset manufacturers have been heralding the imminent arrival of the mobile web for some time. But in the words of the sage of Salford, Steven Morrissey, "How soon is now?"

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The Future of Web Design

At FOWD this Wednesday, keynote speaker Brendan Dawes speaker outlined interesting ways forward for creative designers. Ian Delaney was there to report.

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Keyword Creativity in Web Design

"Keyword Creativity" is the process of understanding customer behaviour through keyword research and using the insights gained to drive the creative process. Ken McGaffin explains.

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Web Applications: An Attractive Target

With modernisation and change comes the need to re-assess the safety of your business assets. Blake Sutherland describes the risks attached to a move towards online applications.

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Accessing the world of web 2.0

Accessibility is currently in a great state of change. Trenton Moss outlines what the future may hold in this area and how this may affect your website.

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Writing for the Web - Course

Have you noticed how you enjoy spending time on some websites and not others? How it can be really easy, enjoyable and rewarding getting things done online when you go to some sites? And frustrating, dull and downright annoying when you go elsewhere?

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Vacancy: NMK Editor

NMK has an opportunity for a web editor. If you have a way with words, familiarity with updating websites and good knowledge of the digital media industry - and can deliver quality editorial with experience that fits, then you could be NMK's next Editor.

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Games Via Web Affiliates & T-Mobile

After inking a deal with T-Mobile to launch their popular PrizePlay games in the UK, Sennari is now offering website owners the opportunity to earn cash as affiliates by providing free mobile game downloads...

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A New Dawn For Web Analytics

2006 heralded a step change in the web analytics market. Now businesses with an online presence wishing to succeed in this rapidly changing world are welcoming the next evolution in marketing analytics, says Conrad Bennett...

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Web Button Thrives on Discovery Factor

An online experiment by two undergraduates is becoming an accidental global business success attracting interest from international advertisers and users in more than 148 countries drawn to its serendipitous quality and links skewded to small-scale sites...

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Web 2.0 Business Breakfast

An event run by First Capital on 18 November 2005 addressed the Web 2.0 phenomenon, what it means and its associated business opportunities with speakers including John Battelle of Federated Media and Yahoo's Simon Levene, reports Deirdre Molloy...

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Ontologies And The Semantic Web

The annual British Comupter Society Roger Needham lecture delivered by Ian Horrocks at the Royal Society on 7th December 2005 delivered some key insights into the reasoning behind - and challenges of - the semantic web, reports Deirdre Molloy...

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Web 2.0 Investments & Europe vs USA

Boutique investment bank First Capital used the quiet holiday period to produce some research on venture capital investment into Web2.0* Discover how Europe compares to the buoyant US market, and more...

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Using the Web Accessibility Toolbar

The Web Accessibility Toolbar will help you test any website for basic accessibility in just a few minutes - find out where you can get it from and how to use it.

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Web Journeys

Something as simple as taking a new bus journey to work can provide you with valuable usability lessons. Sound strange? Read on for more...

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Reinventing Web Design: Why Not?

The urge to bland-out designs and produce 'look-a-like' sites is part of a wider trend of the web gone stale. With new innovations such as blogs breaking free of the shackles, is it time for corporate sites go back to the drawing board wonders Marc Pinter-Krainer...

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Web usability: The basics

Don't take usability for granted: learn the all-important web usability basics with these tips and guidelines...

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Web accessibility: The basics

Learn the all-important web accessibility basics with these tips and guidelines

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Website content & usability

Writing for the web is totally different to writing for printed matter - find out how to write content for this medium with these eight guidelines.

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Baby Boomers Web Domination?

They changed the world in their youth, and will continue to do so as they get older. Businesses serving this market need to ramp up their digital channels as new research outlines the impact of a multi-generational web...

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New Tool Powers Speaking Web

Inclusive technology just got better with the launch of a powerful tool for web accessibility. Offering the latest in text-to-speech technology for anyone on the Internet, it works regardless of computer, browser, OS or connection speed...

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Trust & Maximising Web Sales

In broadband Britain we mistrust! That's the jist of a recent survey into online customer attitudes. On what grounds, and how can we turn browsers into buyers, asks Andrew Dunkerley?

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The web is not dead

Is the world wide web evolving, dying or merely pining for the fjords? A young web developer takes issue with Bill Thompson's call to dump the web...

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Ten Quick Tests

Trenton Moss has devised this quick and simple test to check the accessibility of your website. Does yours make the grade?

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Web accessibility benefits 2

Trenton Moss believes that accessible websites not only make more money, but save more money. In the second part of his accessibility benefits article he examines how...

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Web accessibility benefits 1

An accessible website has a number of benefits, most notably a large increase in the number of people being able to use your website. Find out why and how...

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Web credibility

Web credibility is all about trust and knowledge. Trenton Moss believes that if you can show them both on your website you'll reap the rewards. Do you agree?

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What is Web Analytics?

Web analytics is to the internet what words are to a novel - you can't have one without the other for it to be taken seriously. If you're new to measuring websites this introduction by WebAbacus can help...

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What is Web Analytics?

Web analytics is touted around the industry like sweets are on a school playground. If you're just starting out WebAbacus has provided this great introduction to what web analytics can do for you.

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Web Accessibility Myths

The DRC's recent report has suddenly thrown web accessibility into the spotlight of the online community and a lot of misinformation has been thrown around. In this article Trenton attempts to put a stop to this and tell you the truth behind web accessibility.

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15 Web Design Secrets

How can you make sure that your web site is an effective marketing tool? Andrew Neitlich gives 15 top tips that he believes many web designers don't know about...

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Web accessibility: the user groups

Joe Navin, Managing Director of Winona eSolutions, gives an overview of the W3C's Web Accessibility Inititiative, and the five groups who will benefit from sites that observe its guidelines.

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