The seminar is focusing on developing a long-term business relationship with your audience; empowering your customers with the tools to engage with your brand and their industry peers, to create a vibrant online community; improving what you know about your market which means you can deliver better targeted campaigns; and generating revenue by developing a business model around your community.
moreMuch has been discussed by academics and practitioners about the role of virtual communities in promoting open debate, and so improving the quality of public participation and underpinning democracy. However virtual communities do not necessarily have full freedom of speech.
moreGetting feedback from your customers isn't enough anymore. Letting your staff have their say as a token gesture doesn't wash. Customers, employees, citizens don't just want to be heard, they want to be involved - or at least have the opportunity to be involved. And if you don't provide that opportunity they'll do it themselves – and make noise doing it. In this article, Chris Quigley proposes that it is time to say hello to the era of "democratic consumerism".
moreIn the latest instalment of its tour around the UK in search of digital innovation, NMK's Chris Lee headed west to visit an unsung corner alive with ideas: Bristol.
moreThe Daily Telegraph is in the middle of a 20-week serialisation of an online book created by author Alexander McCall-Smith, his first such project. New Media Knowledge caught up with the organisers to discuss ‘Corduroy Mansions’.
morePenny Power, Founder of Ecademy, looks at Community Managers and what they can do to help their Social network survive.
moreMatthew Haughey of Metafilter talked about the lessons he'd learned about looking after online communities through running the site since it was founded in 1999. The site started as a fairly simple, multi-user weblog where bloggers could trade links. Today, it has developed into a location with 4mn visitors a month, serving 12mn pages.
moreThe NMK team is being renewed and we have an opportunity for a manager who can combine team development with the prime responsibility for marketing NMK to its community
moreInnovative use of the Internet has secured AOL Innovation in the Community Awards of £2,000 for 30 forward-thinking charities and community groups across the UK. The environment, promoting writing talent and the representation of ethnic minorities were among the projects garlanded...
moreAmy Jo Kim outlines her strategies for building successful online communities.
moreBack for the second year, Virtual Worlds Forum Europe 2008 is produced by the Virtual Economic Forum, Europe’s leading virtual worlds media company. Three days of congress, expo and workshops covering entertainment, enterprise, community, education, marketing, regulation, and finance… plus lots more.
moreKnexus Community is jointly hosting an event with Prudential on the subject of usability.
moreAmy Jo Kim, renowned expert in the field of online community design, will be talking about how to build a successful online community.
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