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  <abstract>Planning to redesign your site or make it work harder for you?  This course takes you through a User Centred Design (UCD) process, looking at both theory and practice, giving you the confidence to commission and manage UCD. 
Do you want people to enjoy using your site? How can you help people find what they want? By using a range of cost effective and tried and tested techniques to put the user at the heart of your web design and development process.
</abstract>
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  <content>&lt;p&gt;&lt;b&gt;Planning to redesign your site or make it work harder for
you? This course takes you through a User Centred Design (UCD)
process, looking at both theory and practice, giving you the
confidence to commission and manage UCD.&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;Do you want people to enjoy using your site? How can you help
people find what they want? By using a range of cost effective
and tried and tested techniques to put the user at the heart of
your web design and development process.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;You will be given an overview (and gain greater
understanding) of each of the key UCD methodologies
including:&lt;/b&gt;&lt;/p&gt;

&lt;ul&gt;
  &lt;li&gt;Heuristic analysis&lt;/li&gt;

  &lt;li&gt;Persona development&lt;/li&gt;

  &lt;li&gt;Open and closed card sorts (cognitive modelling)&lt;/li&gt;

  &lt;li&gt;Walkthroughs.&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;You will also have the opportunity to try out each of these
processes for yourself.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Outcomes:&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;At the end of the course you will be able to select the right
process for the job you are managing, plan and budget for each
process as well as assess the quality of each of the
deliverables your team provides.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;You will also be able to:&lt;/b&gt;&lt;/p&gt;

&lt;ul&gt;
  &lt;li&gt;Analyse a site and make recommendations for
  improvements&lt;/li&gt;

  &lt;li&gt;Share information about your intended users in a way that
  everyone in the project will understand&lt;/li&gt;

  &lt;li&gt;Develop the navigation structure for a site&lt;/li&gt;

  &lt;li&gt;Use cost effective prototypes to make your site easier to
  use&lt;/li&gt;

  &lt;li&gt;Meet and network with peers in the interactive design
  sphere.&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&lt;b&gt;The course is specifically aimed at business
professionals:&lt;/b&gt;&lt;/p&gt;

&lt;ul&gt;
  &lt;li&gt;Web editors&lt;/li&gt;

  &lt;li&gt;Website managers&lt;/li&gt;

  &lt;li&gt;Interactive project managers&lt;/li&gt;

  &lt;li&gt;Online marketers and brand managers.&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;&lt;b&gt;Course tutor:&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Jane Austin&lt;/b&gt; is a founding director of Recollective and
a highly experienced usability consultant and information
architect. She speaks and lectures widely, including running a
module on the Creative Industries BA at Greenwich University. &lt;a
href="http://www.recollective.co.uk"&gt;Recollective&lt;/a&gt; are an
interactive design consultancy, founded in 2001. Since then
their clients have included Channel 4, NESTA, Virgin Mobile, The
British Council and The Design Museum.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;What people had to say about the course:&lt;/b&gt;&lt;/p&gt;

&lt;ul&gt;
  &lt;li&gt;&amp;quot;A really helpful and enjoyable day which was
  relevant and inspirational to the projects I am working
  on.&amp;quot; J. Reilly, MediaTrust.&lt;/li&gt;

  &lt;li&gt;&amp;quot;Faceted navigation was very good, all demos and
  examples were very useful.&amp;quot; S. Ford, Financial Services
  Authority.&lt;/li&gt;

  &lt;li&gt;&amp;quot;I found the prototyping interesting because it gave
  me ideas on how to make the website papers eye-catching to
  useres. Persona and scenario gives the site more creditility
  and brings it to the target audience.&amp;quot; M. Madbouly,
  British Council.&lt;/li&gt;

  &lt;li&gt;&amp;quot;Jane was very engagin and knowledgeable - a
  pleasure.&amp;quot; N Duin, Freelance.&lt;/li&gt;
&lt;/ul&gt;

&lt;p&gt;Should you require further information about the course,
prior to booking, please contact &lt;a
href="mailto:rebecca.fitzgerald@nmk.co.uk"&gt;Rebecca
Fitzgerald&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;Become a &amp;#39;Friend of NMK&amp;#39; and make substantial savings
on event and course bookings! &lt;a
href="http://www.nmk.co.uk/info/friends"&gt;Friends of NMK&lt;/a&gt; or
email &lt;a href="rebecca.fitzgerald@nmk.co.uk"&gt;Rebecca
Fitzgerald&lt;/a&gt;.&lt;/p&gt;
&lt;br /&gt;

&lt;p&gt;&lt;b&gt;Please note that the Netbanx facility has problems with
Firefox so please use Explorer when booking NMK events.&lt;/b&gt;&lt;/p&gt;

</content>
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  <created-at type="datetime">2007-03-13T11:51:22+00:00</created-at>
  <end-date type="datetime">2007-05-10T18:00:00+01:00</end-date>
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  <permalink>2007/3/13/user-centred-design-nmk</permalink>
  <start-date type="datetime">2007-05-10T11:00:00+01:00</start-date>
  <title>User Centred Design (NMK)</title>
  <updated-at type="datetime">2008-02-03T08:49:22+00:00</updated-at>
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  <venue-title>Central London TBC</venue-title>
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