9 out of 10 people feel that the new EU cookie directive is a positive step for consumers, according to the latest eCustomerServiceIndex (eCSI) results from eDigitalResearch and IMRG. By Derek Eccleston.
moreThe 12 month lead-in period for the new cookies law, which means businesses have to gain user permission before accessing personal information, is nearly up. Organisations must carry out their own assessments of how they use cookies and then tailor a solution to that use and their customers. The law demands business to be fully compliant by 26 May. By Kim Walker.
moreA recent study has demonstrated that worldwide the delivery of marketing emails fell sharply in the second half of 2011. With smarter filtering, increased email volumes and deteriorating sender reputations, just how can email marketers successfully vie for attention? New Media Knowledge spoke to Return Path for the answer. By Chris Lee.
moreNew research from Screen Digest has found that the market value for virtual online worlds outside Asia hit $1bn for the first time in 2006. more
What are the latest trends and developments in mobile phone usage? For a glimpse of the future, doeprofero's 'Postcard From Japan' offers a few words to the wireless... more
What are the top 10 profitability pitfalls? A reckoning on what creative agencies are doing wrong on the road to profitability is long overdue, says Steve Hodinott... more
Interface and interaction design are two of the newest areas of design, and present some novel challenges around intellectual property (IP)
Location
The Design Council, 34 Bow Street, London WC2.
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