Training philosophy

As part of our strategic services, Serco Usability Services regularly offers courses in user-centred issues to our clients and to the industry at large. Our courses consistently receive top marks from the attendees, and we take care to make them interactive and practical. They are peppered with specific anecdotes that make the points relevant, and are designed so that the skills can be taken back and used in the real world.

In this two-day workshop you will:

• Learn how to collect and incorporate user input into the application's design.
• Learn collaborative design methods that result in high acceptance by users and stakeholders.
• Practice analysis, design and evaluation methods that deliver shorter development times and greater acceptance.

Who should attend?

All those who want to learn how to effectively involve all the key stakeholders when designing applications especially those involved in Web Design, Project Management, Business Analysis and Programming.

About Andrew Swartz

Andrew has taught scores of technology-based courses in a period spanning more than a decade at Apple Computer and at Serco. As a Principal Consultant, he has first-hand knowledge of usability issues. Andrew has an enthusiasm for teaching, an enthusiasm which is taken up by course participants, making training enjoyable.

Past participants said:

"A very useful course, it will definitely have a large impact on the way I approach GUI design for future projects." Richard Yang, IT Officer, Commonwealth Service Delivery Agency.

"This is a MUST attend course." Joseph Martin, Project Manager, Ericsson Australia.

To register, and for more information, click here or phone 0207 421 6499