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Building Communities & Networks Online: The Clinic (NMK)
Location: TBC Central London
Price: £165.00 Reduced to £115.00 if you are eligible for a discount.
Building Communities & Networks Online - Level 1 (NMK)
Location: The Space London - 57-61 Mortimer Street, W1W8HS
Price: £250.00 Reduced to £200.00 if you are eligible for a discount.
Building Communities & Networks Online - Level 2 (NMK)
Location: Copland Building, University of Westminster, 115 New Cavendish Street, London W1W 6UW.
Price: £300.00 Reduced to £250.00 if you are eligible for a discount.
Building Communities & Networks Online - Level 1 (NMK)
Location: Copland Building, University of Westminster, 115 New Cavendish Street, London W1W 6UW.
Price: £250.00 Reduced to £200.00 if you are eligible for a discount.
Digital Communities Broadcast Conference
Location: Watershed, 1 Canon's Road, Harbourside, Bristol, BS1 5TX.
Price: Reduced to £99.00 if you are eligible for a discount.
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Building Communities and Networks Online: Level One
This one-day course will provide a thorough introduction to the business and practice of running a community or social network online.
moreBetter Moderation Seminar
The seminar will be structured to provide three formal sessions covering key aspects of the topic followed by a less formal ‘clinic’ session in which attendees can ask about issues that are affecting or might affect their own community and user-generated content sites. We’ve drawn together three experts in online communities to provide the best information available on the topic. more
Communities Drive TV Versus Web Ads
Jonathan Guthrie, CEO of MGt, discusses how the television industry is fighting back against the Internet advertising bogeyman - through communities, web aquisitions and multiplatform CRM... more
IPTV & Communities Of Interest
Broadband TV or IPTV has finally started to take off. But how can service providers differentiate themselves from cable and satellite operators? By developing communities of interest, says Peter Bates... more
The Story Of Mobile vs TV
For 50 years television has taken a unique place in our lives. But the incoming media ecology is making the traditonal TV business model look pre-historic, say Tomi Ahonen and Alan Moore, authors of 'Communities Dominate Brands'... more
Managing Online Communities
StumbleUponThis one-day course provides an introduction to building, managing and moderating online communities. Presented in association with Emint, the course is delivered by Lizzie Jackson, Editor, Communities at the BBC.
- Learn to build, manage and grow online communities in one day..
The course is presented in association with Emint (www.e-mint.org.uk), the network of virtual community professionals. The tutor is Lizzie Jackson, Editor, Communities at the BBC. She will take the class through the major issues, challenges and opportunities in managing an online community.
Programme
Coffee and convene
Introduction and Definitions- What is an online community?
- You already have community!
- Examination of any existing dialogue with customers
- Online 'gathering places' are a natural extension of that
- What are message boards, live chats and chatrooms and how are they different from each other?
- CRM
- Return visits
- Analysis of your 'people'
- Content! (user-content)
- A more equal relationship
- Ideas and customer feedback
- Development 'Partners' - the community helps shape the organisation?
- Start simple - Newsletters, Email in and publish html pages, voting
- Getting a dialogue going and building a relationship - what shall we talk about?
- Building a member centre/linking the discussion areas to the rest of your site
- Message boards - when to begin to bother with the big stuff/expense/moderation
Meet the Community Managers
In the afternoon, Lizzie will be joined by experienced online community professionals, who will answer your questions about the challenges and responsibilities of managing an online community.
Lunch: Lunch is provided with this course.
Testimonials
"Excellent overview of key issues"
"I host forums for clients and consult on forums to others, so this was all very excellent and useful info."
"Stimulating debate, useful examples and good insights."
"Very good subject knowledge from tutor and guests. All pitched at right level."
"Business and personal - gained an excellent knowledge of what the on-line community world is all about - lots of ideas and benefits to take back to work."
"Didn't know about the subject area at all beforehand and thought it was a great introduction, particularly the workshop. Very open and yet well structured."
"Looking at actual examples together was productive, because it was both critical and imaginative, bringing in the expertise of participants with the tutors."
Participants
Companies that have previously attended Managing Online Communities include:BBC
Berrycroft Computer Services
Beyond Bricks
COI Communications
Centre for Scientific Enterprise
Dowcarter
DVisions
Grey Interactive
Hey Moscow
Icon Medialab
Internova UK Limited
Jubilee Debt Campaign
Just Customer Communication
Learn.co.uk
Millennium Commission
Narrateo
NESTA
NOW - Network of the World
OneWorld International
OpenDemocracy
Panlogic
Paramount Comedy
Pausoka S.A.
Quantum Business Media
Realdo Limited
RM plc
Roffey Park Institute Limited
Shell International
Simulacra Media
Sony Computer Entertainment
Student UK
Surrey Drug Action Team
Tenten Digital
The College of Law
Ultralab
Unilever Plc
University of Bath
University of Exeter
Wales Digital College
Wolff Olins
The University of Westminster is a charity and a company limited by guarantee.
Reg. No: 977818 England. Reg. Office: 309 Regent Street, London W1B 2UW
© 2008 New Media Knowledge.
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