Individuals, Groups and Teams

How to improve your own effectiveness and the productivity of teams in your business.

This one-day course uses a rich combination of theory, tools and practical exercises to give you a comprehensive understanding of individual motivations, group dynamics and team performance.

You will learn how to analyse your own behaviour in business situations, and to understand the actions of your colleagues, partners and customers. Applying this knowledge will help you to build more effective teams and drive your company forward.

In most companies and organisations, you will find that some employees are very good at working independently, but do not communicate or perform well in teams. For others, the reverse is true. This course aims to help all delegates learn how to work more effectively, whether acting alone or in a group.

Workshop sessions have been designed to address the key characteristics of behavioural interaction in the workplace, and to demonstrate how an understanding of the dynamics of human intervention will help you to develop a successful business.

Course Outline

• Introduction: the 'johari window', a model of perception of ourselves and others.
• Icebreaker: two exercises encouraging relationship-building and collaboration.
• Bank Robbery: a planning exercise.
• DISC - individual type profiling. This section will help you to assess your approach as an individual when working in a group or team. Delegates will complete and receive a 'DISC profile', outlining their key attributes.
• Wild Geese: a short video, exploring the characteristics of collective behaviour.
• Leaderless group exercise, based on the principles of group dynamics.
• Tuckman - the theory of dynamics. How do people form groups and function within them? An overview of Dr Bruce Tuckman's stages of group development.
• BELBIN questionnaire and analysis. An assessment exercise derived from Dr Meredith Belbin's work on team-role theory, developed at Henley Management College. Belbin idenitifies nine distinct team roles in the workplace, defined according to different patterns of behaviour. What are your preferred roles? This section includes group evaluation of the class's Belbin scores.
• Motley Crew: video, demonstrating the principles of teambuilding.
• Teams vs Groups vs Individuals: a SLOT analysis (assessing strengths, limitations, opportunities and threats) of each will be undertaken.
• PLANKS: an active team-working exercise requiring group collaboration in skilled planning and execution.

Lunch is included with this course.

Who Should Attend?

The course is designed primarily for managers and professionals working in small to medium-sized creative and technology companies.

Course Leaders

Charles Helliwell
Charles Helliwell is a founding partner of Business Personality Audits and has been in private practice for over 15 years as a Business Relationship Coach, specialising in Business Development and Revenue Generation. He has worked with multiple business sectors including Banking, Distribution, Dotcoms Entertainment, FMCG, Industrial, IT, Media, Petrochemical, Telecoms and is part of the Government’s e-mentoring pilot project. He has also written several papers and lectured for various public bodies on Business Relationships. (www.bpaudits.co.uk)

Adrian Mitchell
Adrian Mitchell is a founding partner of Business Personality Audits and has been in practice for over 18 years as a Business Psychologist. He is a member of the British Psychological Society (MBPS), specialising in Recruitment & Selection Methodology, Leadership Skills, Training & Development and Reorganisational Development. A trained and qualified Psychologist and behavioural specialist, he has broad cultural skills gained from many years of travel and work with all levels of people from various industries, which includes 8 years with the Dell Computer Corporation in Europe. (www.bpaudits.co.uk)

Business Builders

Individuals, Groups and Teams is an experiential self-learning workshop, and the first in a series of behavioural workshops entitled 'Business Builders', which aim to help you improve the performance of your business through a greater knowledge and awareness of the manner in which people behave and interact in a business or work context. These have been designed by course leaders Charles Helliwell and Adrian Mitchell to meet the specific requirements of the NMK audience, and follow their successful series of 'NMK Revenue Generation' workshops in February and March 2003.

Testimonials

Praise for Charles Helliwell and Adrian Mitchell's 'Revenue Generation Masterclasses' in February and March 2003:

"Brilliant realisation of what to do - and what not to do!"

"Challenging. The presentation was excellent and very helpful."

"Good practical exercises - very useful."

"The interactive element was excellent."

"Learned heaps!"

"Good participative learning."

"Very engaging, informative and fun."