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Creativity & Risk Management
The view that project management's tenets of processes and risk management are the antithesis of innovation needs challenging, says David Hillson...
The view that project management's tenets of processes
and risk management are the antithesis of innovation needs
challenging...
By David Hillson
[Register and post your own comments
on this article below...]
A project management magazine recently contained an article on
innovation which was somewhat provocative when it stated that
“Project management is about processes and risk management, and
that’s the absolute antithesis of innovation.” This challenge to
risk management deserves a response!
The purpose of risk management in projects and business is to
seek out significant uncertainties and address them proactively.
It is most effective when it considers both threats and
opportunities, as recommended by most best-practice guidelines.
Surely achieving this goal requires a great deal of
innovation?
Risk identification's creative techniques
The first area where creativity is essential is in risk
identification. This requires thinking the unthinkable, not
being constrained by “the Plan”, but considering other options
and alternatives. It asks questions such as “What if… Why not…
If only… How about…?”
Potential problems (threats) and unexpected benefits
(opportunities) can be identified using a range of creative
techniques, including brainstorming, assumptions-busting,
root-cause analysis, visualisation, scenario analysis, or
futures thinking. Indeed it is probably not possible to identify
risks without being innovative and thinking new thoughts.
Innovative side to developing risk reponses
But a second part of the risk process also requires fresh
thinking, namely development of effective risk responses.
Einstein reputedly said “It is not possible to solve a problem
using the same thinking that created it.” Just identifying risks
is not enough, and if appropriate action is not taken then risk
exposure will remain unchanged. However deciding what is
“appropriate” for each risk demands a degree of innovation,
being prepared to consider and implement actions which were
previously not thought necessary.
Einstein also defined insanity as “Doing the same thing over and
over again and expecting different results”, which might be
rephrased as “If you always do what you always did, you’ll
always get what you’ve always got!” As the Chinese proverb says,
“If we don’t change direction we’re likely to end up where we’re
headed.”
Creative risk management steps up
It seems likely that the person who wrote that “risk management
[is] the absolute antithesis of innovation” was probably
reacting to an outdated caricature of risk management.
If the aim of risk management is perceived as preventing
variation from plan at all costs, desperately clinging to the
original approach and refusing all change, then it is true that
creativity and innovation will be stifled. But modern risk
management is very different. It actively embraces and welcomes
change, recognising that some risks present an opportunity to
improve on the original plan by working “smarter, faster,
cheaper” – there is upside as well as downside.
“Uncreative risk management” is an oxymoron which cannot exist,
and risk management without innovation merely rehearses and
records the inevitable. To be effective the risk process must
embody innovative and creative thinking in both risk
identification and response development, proactively seeking
potentially significant uncertainties and addressing them
appropriately. Anything less does not deserve to be called risk
management.
About the Author:
© October 2005, Dr David Hillson PMP FAPM. Dr Hillson is
Director of Risk Doctor & Partners. To provide feedback on
this Briefing Note, or for more details on how to develop
effective risk management, contact the Risk Doctor (
david@risk-doctor.com),
or visit the Risk Doctor website
www.risk-doctor.com
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