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NMK on the Internet
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In Practice
Mobile Retailing is on the Move
Benjamin Dyer, director of product development at ecommerce supplier Actinic, reflects on the reality of that most elusive of future technologies: mobile commerce.
moreNMK Podcast - Episode 14 - Aprico
Can you envisage a world where our televisions can predict what we want to watch and have it ready for us when we sit down and turn it on? Thomas Dvorak of broadcast advertising platform Aprico can.
moreThe British Dental Association Gets Its Teeth into Social Media
Dentists across the UK can now benefit from an interactive web resource and engage in social media with other dental professionals thanks to a new website. New Media Knowledge opened wide and delved deep.
moreNMK Podcast - Episode 13 - dotCommerce
Web consultancy dotCommerce’s recent study of the UK’s leading retailers found widespread neglect when including added-value content and other features that would encourage repeat visits, high transaction values and ongoing brand loyalty.
moreNMK Podcast - Episode 12 - Seat 61
Mark Smith turned his passion for train travel into a full-time occupation by forming the rail information website Seat 61. The site has picked up a number of travel industry awards since its inception in 2001. NMK caught up with Smith, also known as “The Man in Seat 61”, to see how he did it, gain his advice for would-be Internet entrepreneurs and find out why he believes content is king.
moreImproving Conversions: A Look at “Learning Search”
The dream of all e-commerce managers is to increase conversions rates on their websites, and in an increasingly competitive market the pressure is on them to perform. New Media Knowledge caught up with one New Zealand firm claiming it can improve conversions.
moreCommunity Spirit: Associated Northcliffe Digital Pilots Community Websites
To fill the void left by the decline in regional newspaper sales, publisher Associated Northcliffe Digital has launched a pilot scheme of local community websites. New Media Knowledge met the man behind the project.
moreFinding a Voice: New Tool Aims to Help Bloggers Improve SEO
With blogging still on the rise and even providing a comfortable living for some, a new tool has been made available to help bloggers to draft more search engine-friendly copy. NMK spoke to the people behind it.
moreKnowing Me, Knowing You: Exclusive Interview with Customer Feedback Specialist, Feefo
Getting feedback from customers on goods and services is crucial to effective marketing. New Media Knowledge met with one firm which is leveraging the Web to enable businesses to improve their business by better understanding customer feedback.
morePodcast Seven: NMK Talks to the Mobile Marketing Association
This week, NMK is joined by two senior members of the Mobile Marketing Association (MMA) to talk about its role in promoting mobile media guidelines and best practice, as well as discuss the future of this fast-growing sector.
moreLocal Affair: Can Rich Media Save Regional News?
The UK’s regional papers face a potentially bleak future, so what should they – and are they – doing to reverse their fortunes? Can new media provide the shot in the arm that they need? New Media Knowledge canvassed the thoughts of some in the know.
moreDNA Test: Exclusive Interview with Imagini
To coincide with the launch of its new widget aimed at enabling bloggers and Web publishers to monetise their sites with behavioural analytics, New Media Knowledge spoke to online profiling specialists, Imagini, about its new e-commerce tool.
moreNMK Podcast - Episode Four - Tagman
This week New Media Knowledge talks to Paul Cook, founder and CEO of tag management specialist TagMan. Cook founded the company to help marketers overcome the complex issue of tagging to gain maximum exposure and improve analysis of Web traffic.
moreClick Fraud Exposed: Interview with Clash Media
The recession is apparently leading to a rise in ‘click fraud’ putting the integrity of pay-per-click advertising at risk. New Media Knowledge spoke to one firm trying to combat this worrying trend.
moreNMK Podcast - Episode Two
The second NMK podcast is here. This week, we talk to Mike Rowe of 1000heads.
moreDriven to SEO: Volvo Expands Digital Marketing Strategy
As the economic crisis has forced car manufacturers to reassess their marketing models to attract buyers from an apparently ever-dwindling pool, Swedish car manufacturer Volvo is looking at digital marketing to improve its fortunes. New Media Knowledge spoke to the people behind Volvo’s new digital strategy to see what it will entail.
moreRight on Kew: A Look at the Royal Botanical Gardens’ Digital Strategy
The Royal Botanical Gardens at Kew has embraced digital technology to make the experience of visiting the gardens that much more enjoyable and educational for visitors of all ages. New Media Knowledge’s Chris Lee talked with Kew’s Director of Digital Media to find out more.
moreBusiness Brief: Best Practice for Banner Advertising
Figures out this month show that UK Web advertising grew by almost a fifth last year. With banner advertising forming a major part of the marketing mix, New Media Knowledge went in search of some best practice tips.
moreA Matter of Trust: User-Generated Reviews Sites in Focus
User-generated reviews sites are all the rage, enabling consumers to log on and leave their opinion on more or less anything from bars, to gadgets to whole towns and cities. New Media Knowledge wanted to know why they're so popular, can they be wholly trusted and what are the potential risks for users?
moreMultimedia Marketers
The use of video and podcasting is of increasing importance to Internet marketers, according to an industry specialist. New Media Knowledge gauged the industry on how to best capitalise on audio and video marketing.
moreEngaging Audiences for Culture Online
The Digital Horizons 2012 “Engaging Audiences for Culture Online” seminar organised by The South East Media Network explored how both cultural institutions and publishing companies are using innovative technological ways to engage and re-invigorate audiences.
moreIs Technical SEO Dead?
Gary Reid from The Search Works argues that today’s search consultants won’t be concentrating on tags and structure, but a broader set of business skills.
moreCharities Eye Digital Platforms to Reverse Downward Trend
As charities feel the squeeze during the economic downturn New Media Knowledge looks at how the sector can use digital platforms to increase donations.
moreWhite Paper: ‘Shut Up, Listen and Spin’ Online PR and Social Media Agency Work
Roger Warner of Content and Motion presents a five-step plan for planning, creating and measuring the effectiveness of social media campaigns.
moreSynaptic marketing: Digital Brains Driving Positive Interactions
Father of the web Sir Tim Berners-Lee has hypothesised that the next stage of the internet’s evolution, far from being another step in the user generated content vein of web 2.0, could be something far more radical, and potentially even more revolutionary. Ben Langdon, chief executive of DMG, explains.
moreCase Study: Lenovo’s “eLounge” Opens its Virtual Doors for Business
Virtual worlds have opened up new sales channels for businesses. New Media Knowledge spoke to one PC vendor who has built its own.
moreWhat Happens to Radio?
NMK’s event on Tuesday 27 February attracted a packed room of radio industry professionals, digital media experts and service providers eager to discuss the next stages of this unique medium.
moreOne Fat Lady: The Rise of Online Bingo
This month saw the launch of the UK’s first social network for bingo players. New Media Knowledge went in search of a full house.
moreClub Class: Mobile Gaming Goes Multi-Player
With the mobile gaming market expected to almost double in size in the next four years, New Media Knowledge caught up with one of the industry’s leading protagonists to talk about multi-player gaming and advertising developments in the mobile space.
moreCasual Affair: PopCap on Casual Gaming and Beating the Crunch
The ‘casual gaming’ industry is one of the fastest growing sectors in new media. New Media Knowledge’s Chris Lee caught up with one of casual gaming’s leading protagonists to talk about the industry and why they believe it is recession-proof.
moreBusiness Brief: Job Hunting in the Web 2.0 World
The way applicants apply for jobs is changing fast as Web-based content replaces the traditional paper CV. New Media Knowledge spoke to an online recruiter looking to make the job search and hiring process far more intuitive using Web 2.0 tools.
moreSearch Party: Interview with Kevin Ryan
Organisations are predicted to spend an increasing share of their marketing budgets on search engine optimisation in 2009. But what are the new themes and issues that will tax organisations in their efforts to make the most of search?
moreBusiness Briefing: How to Sell on the Web
Being able to compete online is a major area which small and medium-sized businesses in particular need advice. New Media Knowledge interviewed sales specialist Sean McPheat for some words of wisdom.
moreSocial Media in Practice: BBC Radio 5 Live
Web publishers and broadcasters always have to look for new and innovative ways to maintain existing audiences and win new ones. When BBC Radio 5 Live realised it was losing listeners to other sources of football-based content it launched a new service to win them back. New Media Knowledge met the people responsible.
moreRough Guide to: Social Media and the Law
Virgin Atlantic was forced to take action this month when staff reportedly criticised safety standards and passengers’ class status on social network, Facebook. As more businesses look to engage social networking, what are the potential dangers they should look out for? New Media Knowledge spoke to a lawyer to find out more.
moreRecord Visits for UK Blog Sites
Nearly half of the UK’s online population visited at least one blog during August, according to a survey. Yet one recent report said blogging’s day has passed, so what’s the true reflection? New Media Knowledge spoke to three prominent bloggers for their take.
moreBusiness Brief: Start-Up Success
Despite stories of economic woe, Barclays Bank still predicts 380,000 business start-ups this year and 350,000 in 2009. New Media Knowledge spoke to one self-starter who aims to build what he says will be the premier social network for entrepreneurs in the UK.
moreWinning Over The “Ad-weary”
With research in the US appearing to show that consumers respond increasingly to product placement and word-of-mouth before making purchases, New Media Knowledge's Chris Lee met with an online ad network to discuss how advertisers can use the web to better effect.
moreUS Presidential Election Gets Social
Last week, Twitter launched its US Presidential Election microblogging site and, with social media likely to play a big part in the outcome, politicians this side of the pond should be looking closely at its impact, experts say.
moreBusiness Sites Handicapping SEO
Businesses are alienating a large section of the online market by failing to optimise their sites for disabled Web users.
moreYDA Awards Open for Entries
The Y Design Awards (YDA), part of London Design Festival, is now open for entries. Covering nine categories, the awards recognise excellence in the UK’s digital creative industries at a designer level.
moreMoney Saving Pay-per-Click Tips
If you’re feeling the pinch and considering cutting back on your pay per click budget, it is possible to shave inches off your current wasted spend without sacrificing your search engine presence completely. Rebecca Appleton of Top Position explains how to make your existing budget a trimmer, leaner prospect with these money saving tips…
moreOutside the Box
As mobile technology becomes more advanced, users are becoming less reliant on carriers for accessing content, according to a new report. The survey, Mobile Content Survey Results by ABI Research showed how mobile users are turning to a variety of sources, such as the web and their own personal collection to upload content onto their mobile phones.
moreVideo or Audio
While many tout streaming video as the present and future of internet communications, podcasts continue to gain ground, with analysts predicting audiences to reach 65 million by 2012. Tim Hoang reports.
moreMeasuring Social Media - Or Not
The ability to measure the influence and reach of social media is seen by many as the Holy Grail of communications and marketing. Tim Hoang attended the Chinwag debate, Measuring Social Media.
moreBusinesses Failing to Profit from Web 2.0
With web 2.0 apparently set to revolutionise the business world, new research has revealed that companies are not quite ready to take advantage of social media tools. Tim Hoang reports.
moreFOWA: Building a Community
Matthew Haughey of Metafilter talked about the lessons he'd learned about looking after online communities through running the site since it was founded in 1999. The site started as a fairly simple, multi-user weblog where bloggers could trade links. Today, it has developed into a location with 4mn visitors a month, serving 12mn pages.
moreiDesign Videos
Many thanks to George Grylls for taking videos of the iDesign conference on September 18. The first 23 of these have now been uploaded to YouTube.
moreWeb for Speed; Print for Comfort
A poll conducted by AOP finds that readers prefer online publications to print for speed of access and convenience.
moreSocial Bookmarking Explained
The good people at Common Craft have a new addition to their series of short videos explaining Web 2.0 phenomena in plain English. This time around, the topic is social bookmarking. Ideal for those occasions when you’ve already explained it ten times today.
moreBetter Moderation Seminar
The seminar will be structured to provide three formal sessions covering key aspects of the topic followed by a less formal ‘clinic’ session in which attendees can ask about issues that are affecting or might affect their own community and user-generated content sites. We’ve drawn together three experts in online communities to provide the best information available on the topic.
moreBrands Meet Blogs
At the Shiny Media Blogs and Brands seminar on Friday 6th July, Helen Nowicka of Shiny Red unveiled the results of some new research into the attitudes and behaviours of online audiences.
moreA Count of Ten
The British have a reputation for patience, politely queuing for hours for the latest Playstation or the Kate Moss collection at Top Shop. But this patience does not extend to online activities, according to the results of a new survey.
moreGame Boy Advance
With 30mn visitors a month and a third webby award under their belts, Flash games site Miniclip has seen solid growth since 2001. Ian Delaney talks to founder Rob Small to find out the secrets of its success.
moreIntroduction to Video SEO
David Reilly of Barracuda Digital shares some tips on using video content to boost search rankings.
moreFormal Instruction
At the Future of Web Design, Ryan Singer of 37 Signals, the producers of acclaimed Web 2.0 applications such as Basecamp and Highrise, offered some useful tips for making signing up for a new service as simple as possible.
morePrint stylesheet- the definitive guide
A print stylesheet will automatically make all your web pages print-friendly. Find out how to make one with this definitive guide.
more'You Who?' - Trust in Web 2.0
Issues of online trust have evolved as web 2.0 is becoming more widespread - find out what implications this has for your website.
moreWikiasari: Usability & SEO combining?
Wikiasari's new search engine could change the way search rankings are formulated - find out what this means for your website.
moreKeyword Creativity in Web Design
"Keyword Creativity" is the process of understanding customer behaviour through keyword research and using the insights gained to drive the creative process. Ken McGaffin explains.
moreManaging Content in a Converged World
Robin Daniels talks about the challenges to the ability of companies to retain customers when convergence comes around.
moreUsability: Whose Problem is it Anyway?
Trocadero's CC Club was host to a discussion about usability in the current new media landscape last Monday. Usability: whose problem is it anyway? attracted a set of lively industry practitioners seeking enlightenment on their path to creating usable and accessible websites. Cynthia O'Murchu reports.
moreWeb Applications: An Attractive Target
With modernisation and change comes the need to re-assess the safety of your business assets. Blake Sutherland describes the risks attached to a move towards online applications.
moreUser Centred Design
Usability is a topic that's often taken for granted or viewed as a matter of mysticism and instinct. The web guru puts his or her finger in the air, checks the entrails and then pronounces whether your site 'works' or not. Ian Delaney looks at a better approach.
moreBeers and Innovation 7
So do agencies innovate? The seventh in our Beers and Innovations series addressed an issue that's always been at the heart of the purpose of the events. Ian Delaney attempts to decipher his notes from the session.
moreDr Who?
Chris Averill, CEO of CADinteractive, asks what real qualifications you should look for in a usability consultant.
moreBrief Exposure: Graham McAllister
Dr. Graham McAllister talks to NMK about why companies should do more to make their sites accessible to the visually impaired.
moreExpert usability review vs. usability
Lisa Halabi outlines the difference between the two usability evaluation methods: The expert usability review and usability testing.
moreAccessibility audit vs. testing
Article outlining the difference between the two accessibility evaluation methods: The accessibility audit and accessibility testing.
moreThe hacker next-door
Our image of hackers is often romantic, based on Hollywood films from James Bond to War Games, where greasy hair, waifs and geeky teenagers predominate. But this couldn't be further from the truth, argues Calum Macleod
moreAccessing the world of web 2.0
Accessibility is currently in a great state of change. Trenton Moss outlines what the future may hold in this area and how this may affect your website.
moreWCAG accessibility guidelines from W3C
WCAG 2.0, the second version of the W3C's accessibility guidelines are soon to be released - find out what accessibility experts Webcredible think of these new guidelines.
moreImprove e-commerce with filter & sort
Filtering and sorting are essential for helping users find the products they're looking for. How can you make best use of this essential functionality, asks Jonathan Webb
moreForget guidelines talk to users
Accessible and usable websites are a high priority within the public sector, yet within the private sector many feel overwhelmed by all the guidelines. Organisations should stop worrying about official recommendations and simply start talking to disabled users, argues Stefan Haselwimmer
moreUsability Day 2006 events
14 November marks this year's global Usability Day. It is for everyone who has ever asked "Why doesn't this work right? What am I supposed to do with this now?" Here we list just a few of the events happening in the UK to celebrate the day.
moreBBC Innovation Labs are back
Following the success of pilots earlier this year, the BBC is extending its Innovation Labs programme. Just-b. Productions are delighted to be helping the BBC to deliver this years extended Northern Lab.
moreWriting for the Web - Course
Have you noticed how you enjoy spending time on some websites and not others? How it can be really easy, enjoyable and rewarding getting things done online when you go to some sites? And frustrating, dull and downright annoying when you go elsewhere?
moreCafe Rouge's new accessible website
Caf Rouge have claimed to have launched a new accessible website. Webcredible's Trenton Moss doesn't quite agree
moreSocial networks: why all the fuss?
Suddenly, everyone wants a social network. From Dr Martens shoes and radio station Heart to FHM and fragrance group Coty Prestige, they all want in. What's going on? Any what makes these social networking sites so different to the likes of Geocities from over six years ago? Michael Nutley, explains why big brands are getting so worried
moreTelcos Customer Service In Slow Lane
There's little to rejoice in when it comes to the customer service provided by UK telecoms companies, as new research from Transversal shows a dearth of innovation in the sector and finds online customers waiting up to 52 hours for email response...
moreBT Backs User Content with BT Podshow
The resolve of mainstream media players to harness user-generated content stepped up a gear this month when BT announced a deal with the Podshow Network to launch a British version of its popular US show...
moreBeers&Innovation3:Web Services&MashUps
Innovation, community and and technology experts from Yahoo! and the BBC came together on 27th April to explain their own efforts in the development of web services and mash ups and discuss the opportunities and challenges in this area...
moreStakeholder Risk Info Needs Analysis
Communications are often the weakest link in the risk management process. But a stakeholder risk information needs analysis can help, explains David Hillson...
moreContent 2.0: Search & Enjoy Forum
Speakers from Microsoft, Blinkx and Last.fm discussed issues of content with regard to search, recommendation, the semantic web and the ownership of data in the Web 2.0 era at Content 2.0 on 6th June 2006...
moreConchango Sets Up Vista Hothouse
European interactive media agency Conchango is the first UK company to announce that it is setting up a Vista Hothouse, a dedicated centre of training and excellence in the development of applications that utilise the new Windows Vista technology...
moreRisk Metalanguage & Risk Responses
In order to understand a risk fully it is helpful to identify its causes as well as its effects. We can do this by using risk metalanguage to develop risk responses saysd David Hillson...
moreScoopt Sell Blog Content to Big Media
Scoopt, the world's first citizen journalism picture agency has launched ScooptWords, its blog syndication service. Now bloggers can sell their writing to the mainstream media and tag content with commercial or flexible licences...
moreChina's Digital Sector Focus On Users
Dr Rachel Jones, founder of Cambridge design and innovation company Instrata, reports on the recent SESUN project user-centred design (UCD) workshop tour of China. The workshops, led by leading practitioners in the field, shed light on the levels of technological progress in the country...
moreMobile & handheld usability testing
Mobile and handheld usability testing is crucial to your business, Trenton Moss explains. Find out why and what you need to do for this unique medium...
moreMobile Design Innovation & Older Users
The desire for a less cluttered, stress-free lifestyle is reaching into the sphere of mobile phones, according to recent research carried out by user-centred design company Instrata. But making phones accessible shouldn't mean dumbing-down, says Rachel Jones...
moreFlash Enhances Mobile User Experience
The new Flash Lite player lowers costs and development time, has a bigger developer community and is coming pre-installed on new handsets. Compared to WAP, it's a gift to mobile marketers seeking to develop richer mobile experiences says Gareth Evans...
moreWhite-Label LBS & MMS Marketing Tool
HuntForIt, the online auction site that offer full mobile texting for bids across all networks has made its technology platform available for third party mobile marketing campaigns. The mobile campaigns allow full MMS messaging and real time location-based marketing campaigns...
moreSearch Trails Technology Unveiled
At WWW2006, the 15th International World Wide Web Conference held in Edinburgh 22-26 May, Trexy.com unveiled a new search technology inspired by scientist and visionary, Dr. Vannevar Bush, who in the 1940s shared his vision of creating a collective memory by recording peoples' trails through information...
moreBeyond guidelines: Extra accessibility
Find out how to go beyond the W3C accessibility guidelines and offer a truly accessible web experience.
moreVisually Impaired Accessibility Drive
On Friday 5th May the Well Adjusted Campaign was launched, a unique event that aims to make the world a more accessible place for the 20 percent of the UK population who cannot use the internet because of their visual impairments, explains Sally Hayward...
moreEPG Builds Nickelodeon Audience Share
Nickelodeon has become the first broadcast channel to promote its programmes on the Electronic Programming Guide (EPG) on digital cable TV, to attract new viewers to the channel and increase audience as this case study reveals...
moreNo Such Thing As A Zero-Risk Project
The word "risk" is a common and widely-used part of today's vocabulary, relating to personal circumstances, society, and business. Likewise with projects. Try to establish a zero-risk project and you'd have to cancel the project before you even started it, explains David Hillson....
moreFocus groups - how to run them
Focus groups are fundamental as an input into any web design decisions - find out how to plan and successfully run them.
moreUsability testing with children
Usability testing with children can prevent some unique challenges - find out what exactly these are and what you need to do.
moreWork, Learn & Change
If you work in the media (new or otherwise) you may like to get an MA but Higher Education seems unable to meet the needs of today's busy professional. A new part-time MA course for creative industries practitioners is using online and flexible delivery methods so you can still work and have a life in addition to studying...
moreOntologies And The Semantic Web
The annual British Comupter Society Roger Needham lecture delivered by Ian Horrocks at the Royal Society on 7th December 2005 delivered some key insights into the reasoning behind - and challenges of - the semantic web, reports Deirdre Molloy...
moreHypTV Seek Short Form Programmes
On the search for innovative creators in the field of the moving image, HYPtv have launched a 1,000 commission, sponsored by Xbox, to create new work for their web site...
moreOpportunity Management - Scope Creep?
For many people the idea of using the risk process to identify and manage opportunities is new, since their focus has previously been on dealing with threats. As a result, people are sometimes unsure where to find opportunities, explains David Hillson...
moreUsability for older web users
The number of older web users is growing at a dramatic rate. Find out how to make your website easy to use for this lucrative market.
moreLearning difficulties & accessibility
Web accessibility for those with learning difficulties can prevent some unique challenges - find out why and what you should be doing.
moreNew 'ultimate' accessible site launch
Webcredible's new website claims to offer the 'ultimate' accessibility.
moreSky Broadband Downloads Powered By P2P
Sky and ioko, the York-based specialist in digital and on-demand media, announced on 10th January the launch of Sky by broadband. And notably, the whole system is underpinned by peer-to-peer distribution...
moreTime Out Dating Service First On iMode
O2 is partnering with Enpocket and Time Out to provide Time Out Dating, the leading mobile dating and chat application, to i-mode consumers in the UK...
morePersonal Risk Management
Personal risk management is among the broad range of activities to which we can apply the general principles and lessons of risk management, and New Year can be a great time to do it, explains David Hillson...
moreNew Awards For Mobile Internet Portals
In step with the rise of direct-to-consumer services via mobile, Bango has announced its inaugural Golden Gongs for mobile internet portals. A timely move, given that the majority of 18-34 year olds now use the mobile internet...
moreEnpocket Releases Content Engine
A new product from mobile media outfit Enpocket provides media companies and content publishers with a fast and competitive way to establish a revenue-generating mobile presence...
moreNESTA Invests In Scottish Innovation
NESTA has announced a series of investments, initiatives and support-projects designed to drive innovation in Scotland...
moreDecisions Decisions
The use of decision trees has been neglected in recent years but is enjoying something of a revival. At heart quite simple, explains David Hillson, it can be applied to many uncertain situations...
moreWasted Government Websites & Search
The paltry trickle of traffic on many UK government sites is partly down to lack of search engine marketing, says Warren Cowen of Greenlight...
moreImprove your site search
Site search engines should always allow for common user errors. By taking these errors into account, users should be able to always find what they're looking for through the site search.
moreFilm Producers Tackle Mobile Content
The recent launch of Production TLMH Limited sees 75-years of film production experience for both large and small screens, applied to mobile content creation...
moreUsing the Web Accessibility Toolbar
The Web Accessibility Toolbar will help you test any website for basic accessibility in just a few minutes - find out where you can get it from and how to use it.
moreUK's First Search Training Initiative
Greenlight has launched the UK's first specialist search training division, Catalyst. It's remit? To demystify Search Engine Optimisation and Pay-Per-Click techniques for businesses of all sizes...
moreFinancial Services Focus On Experience
Two leading players in the online world have joined forces to launch a new service - Experience Excellence - that centres on customer experience solutions...
moreMobile Ticketing @ Six Nations Games
Following the partnership between O2 and Mobiqa during the recent O2 Music Festival, Mobiqa are now supplying mobi-tickets for O2's exclusive Blue Spaces at Twickenham, the home of English rugby...
moreTrenton Moss in Enterprising Brits
Chancellor Gordon Brown is to present the prize to the winners of the Enterprising Young Brits awards. Trenton Moss of Webcredible is in the final of the competition.
moreLocal Government Accessibilty Awards
Clackmannanshire Council have won another web accessibility award for their innovative website.
moreBBC Innovation Labs Unveiled
The BBC are holding a series of collaborative workshops in early 2006 for interdisciplinary teams to develop interactive pilots for possible commission. There are two introductory days about the Innovation Labs for London-based new media companies on 18 and 21 November 2005.
moreSony's Brand Media Manager Released
In a move that demonstrates how critical digital asset mangagement is becoming for big corporations, Sony have repackaged their brand media manager as a commercial offering...
moreTravel Websites Fail On Accessibility
UK travel websites are falling short of their online business potential and failing to reach a wider audience by not recognising the needs of all users, a new report reveals...
moreCreativity & Risk Management
The view that project management's tenets of processes and risk management are the antithesis of innovation needs challenging, says David Hillson...
moreAgency Backs Digital Education Scheme
Digital agency Dare has joined forces with Watford and Brunel colleges to launch an educational initiative designed to spur young creatives into entering the ranks of digital advertising...
moreWeb Journeys
Something as simple as taking a new bus journey to work can provide you with valuable usability lessons. Sound strange? Read on for more...
moreWhy Risks Turn Into Surprises
It's often said successful risk management should lead to fewer surprises. Acting like a 'forward-looking radar', it scans the uncertain future to identify possible threats and opportunties - or does it, asks David Hillson...
moreReinventing Web Design: Why Not?
The urge to bland-out designs and produce 'look-a-like' sites is part of a wider trend of the web gone stale. With new innovations such as blogs breaking free of the shackles, is it time for corporate sites go back to the drawing board wonders Marc Pinter-Krainer...
moreUser Experience Consultancy Pitches Up
Clearleft, a Brighton-based web consultancy led by three respected industry experts specialising in user-focused design, accessibility and web standards, launched on 19 September with a public sector focus...
moreKeyword Guide Aims To Bolster Search
A new keyword research guide from Wordtracker asks 'Vegetarian dog food? - does it stand a pup's chance'? So what's the thinking behind the book and is search engine optimisation (SEO) belatedly getting a sense of humour?
moreScotland Gets Mobile Movieola!
Mobile video-production and mobile viewing is poised to go mass market in the technical sense, but potential mobile film-makers lack funding and support. Pocket Shorts Scotland is aiming to turn the tide north of the border...
moreImprove usability for screen readers
Find out how to improve usability and accessibility for screen reader users.
moreAutomated accessibility tool problems
Automated accessibility testing tools can be useful, but there are a number of disadvantages with relying on them.
moreVideo Accessible On 2.5G Mobiles!
There's a danger the MMS market will go nowhere in its current manifestation. Mobile content companies shouldn't just focus on 3G to fulfil and stimulate demand, Graham Jarvis explains...
moreAccessibility & screen magnifier users
Discover how to improve both usability and accessibility for screen magnifier users using the Internet...
moreWeb usability: The basics
Don't take usability for granted: learn the all-important web usability basics with these tips and guidelines...
moreRisk & Finding Opportunities
Describing risk as "uncertainty that matters" allows for different types of consequences. There are two primary types of risk: threats and opportunities. So how do we identify and maximise the latter, asks David Hillson...
moreWeb accessibility: The basics
Learn the all-important web accessibility basics with these tips and guidelines
moreWebsite content & usability
Writing for the web is totally different to writing for printed matter - find out how to write content for this medium with these eight guidelines.
moreAugmented Reality - Becoming Reality?
Compared to most buzzwords 'Augmented Reality' hardly rolls off the tongue. But potential uses of AR could be far greater than those of its cousin virtual reality, explains Tim Woolford...
moreLevi's Digital Arts Award expands
Levi's Digital Arts Award (LDAA) is expanding in all directions. It's now open to everyone (not just art and design students), has more categories to enter, and runs over six months...
moreFree Degrees For Computer Talent
BrainAcademy 2005 went live on 16th May 2005, offering study places and funding for the most talented computer enthusiasts, including adults seeking postgraduate study...
moreGlobal Web Radio Set To Local Time
An innovative project aims to make Internet Radio finally hit the right note at the right time, thanks to a new broadcasting system developed by Dutch-based international radio programmer and consultant Terry Purvis...
moreUnderstanding & Managing Risk Attitude
In practice risk management often fails to meet expectations, as demonstrated by repeated business and project failures. Some essential ingredient is missing, but is emotional literacy the answer, asks David Hillson...
moreSpeed up website download time
Do you like to wait for pages to download? Neither do your site users. Find out how to optimise the download time of your website.
moreSEO & its usability benefits
Web developers are often of the impression that there has to be a trade-off between optimising for people and optimising for search engines. This article argues that this isn't necessarily the case.
moreAccessibility & SEO benefits
One of the lesser-known benefits of web accessibility is the fact that a website more accessible to people is also more accessible to search engines. This article outlines the ways the two areas overlap.
moreNew Tool Powers Speaking Web
Inclusive technology just got better with the launch of a powerful tool for web accessibility. Offering the latest in text-to-speech technology for anyone on the Internet, it works regardless of computer, browser, OS or connection speed...
moreLocative Media:Common Language
Pervasive mobile & located media are currently the subject of much research and public testing. So how do we develop a common language for this multidisciplinary field? Bristol-based experts Jon Dovey & Constance Fleuriot went looking for answers...
moreElection Sites Fail Voters
The Internet offers a broad and rich new channel to market for the coming General Election. But the UK's top political parties are failing in the web accessibility and usability stakes new research reveals. Still counting on lavish TV ads we'd wager...
moreTell me what you do!
Explaining what you actually do is the first thing your website should do, but many sites forget this most basic of information. Find out how to do this effectively and avoid leaving your site visitors in the dark.
moreWriting effective ALT text
Simply inserting ALT text isn't necessarily enough to ensure accessible images - the text must also be effectively written. Find out how to achieve this...
moreMaking Risk Management Work
The risk management process is just a structured way of dealing with significant uncertainty. All you need to do is determine which objectives are at risk, then identify uncertainties that might affect their achievement...
moree-Marketing Breeds New Events
The drive towards more Web marketing is heralding a new breed of tailored events for dispersed brand stakeholders and developers. Discover the emerging trend towards tailored, private events for online brand communities...
moreAccessible benefit: usability
Web accessibility has a huge number of benefits, one the main ones being increased usability. This article outlines some of the ways accessibility and usability overlap and how enhancing a website's accessibility can automatically improve its usability too.
moreNMK Courses In 2006
NMK runs a series of regular courses on a range of industry skills. Their frequency can be upped according to demand. Register your interest for any course here...
more2-D Risk Management
A research project by Peter Kulik investigating how organisations perceive risk management's value included two very interesting questions. Firstly "How important is risk management to project success?" And secondly "How effective is risk management on your projects?"
moreTen accessibility blunders of
Learn web accessibility from the mistakes that the big websites are making!
moreThe Cost of Managing Risks
As Christmas approaches, and everyone's thoughts turn towards how much they're going to have to spend, Dr David Hillson considers the costs of risk management, and why it's important to cover them.
moreProducing Multiplatform
On 11 November 2004 NMK held an afternoon conference in which an expert panel discussed the outcomes of Stephen Jeffery-Poulter's 2-year MPhil Research Programme for ICDC, Liverpool John Moores University.
moreLinking out is good
Linking out to external websites is a great thing - it can enhance your website's usability, credibility and search engine ranking.
more01zero-one: Upcoming Courses
01zero-one offers a wide range of short courses, seminar-workshops and events for those wishing to access or advance their careers in the creative industries. Many subsidised places in their Summer 2005 Programme!
moreImaginary Risks
Dr David Hillson makes a suggestion about the most valuable tool in risk identification. He says "This risk identification tool exists in the human head, and is called the imagination".
moreWriting effective link text
Hypertext links are what connects web pages together and are at the very core of the Internet. As they're so important it's essential that your link text is effectively written and displayed - find out how.
moreThe Disabled and the Web
Trenton Moss explains how the disabled use different ways to access the Internet as part of his NMK Interest Group about accessiblity...
moreVox Pop: Online Communities
Do you think online communities given power to the people? The second of our vox pop series explores this question... Have your say.
moreTen Quick Tests
Trenton Moss has devised this quick and simple test to check the accessibility of your website. Does yours make the grade?
moreRisks: How much Detail?
Some projects identify just a small number of high-level risks, while others have many hundreds or even thousands of detailed risks. Dr David Hillson explores the different levels of risk analysis by looking at management, ownership and reporting.
moreIs Documentation Important?
Boring and not very 'new media' though it may seem, Ashley Friedlein believes documentation is vitally important, and sees it less as the nasty technical details that the nerds need and more as an implacable, unmoving taskmaster forcing articulation.
moreTrack Attack
Applejack's MD Peter Stubbs believes that Google's conversion tracking tools don't work, and that their communication to the user regarding tracking is flawed. Here he outlines why...
moreWeb accessibility benefits 2
Trenton Moss believes that accessible websites not only make more money, but save more money. In the second part of his accessibility benefits article he examines how...
moreWeb accessibility benefits 1
An accessible website has a number of benefits, most notably a large increase in the number of people being able to use your website. Find out why and how...
moreWeb credibility
Web credibility is all about trust and knowledge. Trenton Moss believes that if you can show them both on your website you'll reap the rewards. Do you agree?
moreProfiling is Where it's at...
Progressive marketers are rapidly realising that the holy grail of digital communication is its ability to create detailed, dynamic and highly valuable profiles for each customer.
moreAssumptions and Constraints
No-one knows the future with perfect certainty but Project Managers can make use of assumptions in risk management. Dr David Hillson examines assumption analysis...
moreWhat is Web Analytics?
Web analytics is to the internet what words are to a novel - you can't have one without the other for it to be taken seriously. If you're new to measuring websites this introduction by WebAbacus can help...
moreWhat is Web Analytics?
Web analytics is touted around the industry like sweets are on a school playground. If you're just starting out WebAbacus has provided this great introduction to what web analytics can do for you.
moreWeb Accessibility Myths
The DRC's recent report has suddenly thrown web accessibility into the spotlight of the online community and a lot of misinformation has been thrown around. In this article Trenton attempts to put a stop to this and tell you the truth behind web accessibility.
moreMarketing Definitions
If you've ever sat in on a marketing meeting and wondered what the hell someone was talking about when they mentioned SIC codes, now's your time to find out. Read our Marketing Definitions for Dummies user guide by Nigel Temple and impress your friends and colleagues by talking the talk...
moreUnderstanding Email Marketing
If you're considering introducing or amending your email marketing compaign it's important to consider the organisation behind the different types of email solutions available.
moreBuild up links to your website
As most of us know, building up links to your website is a fundamental part of achieving a high search engine ranking. Find out how to do it here.
moreWhen is a Risk not a Risk II
Dr David Hillson looks a bit deeper at risk management, and explores the challenges and confusions between the different types of risk
moreWhen is a Risk Not a Risk?
Risk identification identifies risks. It sounds simple, right? David Hillson explains why it's fundamental to get it correct first time...
moreImprove Online Advertising
Ian Thomas from WebAbacus explains how web analytics can improve online advertising sales.
moreMan Utd: Top of the League?
Man Utd are messing up: They're no longer topping the league, and they're also failing to wow fans with their accessible version of their site. Trenton Moss checks it out.
morePractical Usability: Beyond User Testing
Andrew Swartz of Serco Usability Services discusses ways in which you can ask your users to help improve your products, while still respecting the judgement of your design team.
moreThe DRC Blew It
Trenton Moss of webcredible discusses the results of the Disability Rights Commission's year-long investigation into the accessibility of 1000 websites.
moreDon't Submit Your Website to Any Search Engines
Trenton Moss of webcredible argues that submitting to search engines is a waste of time and money. By creating a website with great content, they'll find you anyway.
moreUK law: Is Your Website Legal?
Since 1999 websites have been required to be accessible to visually impaired and disabled Internet users under the Disability Discrimination Act. Trenton Moss explains your legal obligations.
moreConducting Online Research
An introduction to the principles and practice of designing, delivering and analysing online surveys.
moreWhy Tables are bad/Introduction to XHTML and CSS
An easy to understand introduction to the new way of building websites.
moreDesigning Complex Web Forms
This article covers some of the most important visual challenges when designing long and complex web forms.
moreUse of Colours on Websites
Thoughts on how colours affect us and what types of combinations we should be using when designing for the web.
moreThe Website Design Process - a Framework
Zoe Black, NMK's Programme Director, outlines a process for the design of interactive products such as websites.
moreWeb Design Resources
Links to useful online resources for web designers. Use the comments box to suggest any you think we've missed...
moreFont Resources
A selection of free fonts available online. Please add further suggestions in the comment box.
moreCross-cultural Interactive Marketing
In this paper on usability from a cultural perspective Robert Gillham and Jess Maroto stress the importance of not only translating but also localising a web site.
moreWhen Translations Go Bad
Steve Lodge from Copywriter UK Ltd on why you should invest in good translation if you want to avoid telling overseas customers to bite the wax tadpole.
moreDynamic Content in Flash
Won Kim from Code4Design explains how Flash can do more than fancy designs by describing how to integrate a Flash animation with your content management system.
moreCompelling Content
Elizabeth Varley on why knowing your readers' needs is the key to good content.
moreWhen Project Management Goes Bad!
Ten common symptoms of poor project management to watch out for.
moreWeb accessibility: the user groups
Joe Navin, Managing Director of Winona eSolutions, gives an overview of the W3C's Web Accessibility Inititiative, and the five groups who will benefit from sites that observe its guidelines.
moreCollaborative Project Management
When working closely with clients and partners, it's important to build trust, and distinguish between problems and solutions, says Henry Morland.
moreNMK Jakob Nielsen Interview
A transcript of NMK's interview with Jakob Nielsen, in which the usability guru discusses homepages, metrics, accessibility, e-government and more.
moreBuilding Online Communities
Amy Jo Kim outlines her strategies for building successful online communities.
moreBuilding Better Intranets
This evening seminar looked at how to build more effective intranets - and how to persuade employees to use them.
moreWeb Design Process
NMK's Zoe Black outlines a process for the design of interactive products such as websites.
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