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Virgin Money, a financial service company which is part of the Virgin Group, was launched in 1995 using a call centre to field customer enquiries. In 2000, as adoption of the internet gathered momentum, Virgin Money spotted the potential of using a website to provide potential customers with information and the ability to order products, and so virginmoney.com was launched. Over the past two years, Virgin Money has made a strategic push to move its customer base away from telephony and onto its website, where it is able to communicate its product range and brand more effectively.
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The annual Technology for Marketing and Advertising exhibition took place this week at London’s Earls Court, bringing together some of the UK’s leading Internet marketing innovators. New Media Knowledge checked in to watch Facebook demonstrate its offering for advertisers.
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A research elaborated by YouGovStone and http://www.oneyoungworld.com shows 10 key trends among young people worldwide that will define the future of communication and social networking.
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Youth News
The New York Times recently reported that the young are forsaking newspapers in droves.
The New York Times recently reported that the young are forsaking newspapers in droves:
Only 16 percent of the young adults surveyed aged 18 to 30 said that they read a newspaper every day and 9 percent of teenagers said that they did. That compared with 35 percent of adults over 30.
According to internet metrics company Comscore, though, the figures are not nearly so bleak when it comes to news on the ‘net. Analyst Andrew Lipman found that young people are almost equally likely to read newspaper websites as their parents and grandparents:
nearly the same percentage of 18-34 year olds (59%) are reading news online each month as 35-54 year olds (61%). Not only that, but they are also going online to get their news nearly as many times each month (12 visits) as 35-54 year olds (13 visits).
The barbarians are not quite at the gates yet, it seems. While old news formats are certainly suffering, the appetite for the content remains strong. Arguably, the results suggest that online newspapers specifically written for younger children would do well, since 40% are reading adult papers each month despite the fact that they are written for older readers.
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